Also, it’s within the realms of possibility that the version you have on your computer was downloaded off of an uncertified third-party app store and doesn’t work as intended.Īnother likely scenario is that you may have decided to switch to the newer Citrix Workspace app mentioned above, which – unlike the old one – is regularly getting enhancements and new feature roll-outs. It means glitches or potentially even malicious functionality will be wreaking havoc with your Mac experience. Pair all of these possible circumstances with the fact that Citrix Receiver is taking up a good deal of disk space, and you will eventually realize that it should be uninstalled if you no longer need it. Unfortunately, removing this tool from a Mac can sometimes be easier said than done. By using the appropriate DMG file (CitrixReceiver.dmg) provided by the publisher, you can get most components of the suite automatically deleted from your system. However, in some cases this process leaves a ton of leftover objects that have to be eradicated manually. This holds true especially for older editions of the automatic uninstaller (for example, v11.x). One of the residual items that often persists after Citrix Receiver uninstall attempts is a file named AuthManager_Mac. Its full location path is as follows: Library/LaunchAgents/_Mac.plist. Moreover, this component doesn’t just continue to reside inside the computer silently – it causes a great deal of frustration because it is automatically launched at startup along with other LaunchAgents that are required, among other things, for system stability. Since the rest of the virtualization suite could already be missing, the users are faced with after-effects of incomplete removal leading to errors and other malfunctions. One of the symptoms is the influx of system alerts saying that AuthManager_Mac may harm the Mac. It’s worth mentioning that this predicament sometimes co-occurs with the emergence of popup warnings saying, “ServiceRecords will damage your computer” or “ReceiverHelp will damage your computer”. Sigh.In this case, macOS gives users a heads-up about additional suspicious or buggy processes, which can either be remnants of the legacy software under scrutiny or malicious files deposited by Mac adware. Only Mac users get to live with/work around disabling performance problems in critical enterprise applications for months at a time, without any evident urgency by the vendor to fix them. But Receiver is 32-bit only, so won't work with macOS 10.15, and also is not guaranteed to work with future versions of the Citrix application hosting platform. It occasionally acts odd around the edges, but performance is about as good as you could hope for applications hosted on a resource-starved VM across the internet. The solution is to revert to the previous product, Receiver 12.9.1. But, at least in my usage, it is only a little bit better. There is now a pre-release build of 1811 on the (mostly deserted) Citrix Mac support forum, with a claim that it solves the issues. This persisted through client versions 18. Hosted apps are often very slow and the client seems to have trouble transmitting some events to the server. But since before the public release of Mojave there have been near-universal complaints about Workspace's performance on Mojave, confirmed by my personal experience. It uses Metal on Mojave, ostensibly to speed up performance. Among many other changes, Workspace has a brand-new rendering engine. I typically spend several hours a day connected to our hosted applications, so how well they work is a big deal.Ĭitrix has been replacing its old Receiver client, across all platforms, with a new client called Workspace. So if I'm not using my work-issued laptop I must connect with work applications via Citrix application hosting. This is not as much a request for advice as a bellyache and thread to share experiences and updates.įor security reasons, my employer does not want us doing work locally on personal machines. One of those things that tells you just how seriously Big Business IT, as a whole, takes the Mac.
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